Our remote backup solution works at the block level, and we support customers running Hyper-V, VMware, RHEV and Virtuozzo among others. For example, in Hyper-V / VMware, you can install one agent on the hardware node and protect all the virtual machines and be able to do file level restoring.

1. An email notification will be sent to the person in charge everyday on the backup job status.

2. Customer may login to Gego Cloud Backup Portal for the backup job status.

Yes, we do. Gego Cloud’s BACKUP SERVER site-to-site replication provides our users with the ability of replicating data from the server to Gego Cloud Storage regardless of your geographic location. Replicated site data can be used to restore the protected server, including its data and server / application configuration.

Gego Cloud Endpoint Backup provides full image and file-level backup. Besides it natively integrates cybersecurity, data protection and management to protect endpoints, systems and data of your workstations.

The traditional stack of endpoint protection products lacks integration and requires much more time for management – maintaining licenses, installing updates and patches, verifying compatibility after updates, and managing multiple policies using a variety of different user interfaces.

Gego Cloud Endpoint Backup offers one agent, one management interface, and one license – removing the complexity and risks associated with non-integrated solutions.

Besides the scheduled backup, Gego Cloud Endpoint backup does provides continuous data protection to safeguard the new data. Gego Cloud’s agent monitors every change made in the listed applications and continuously backs them up so recent changes aren’t lost if the machine needs to be reimaged.

Gego Cloud Backup for M365 works using cloud-to-cloud technology. This means that you don’t have to install anything manually on-premises. You simply provide your O365 credentials to an agent deployed in the secure Gego Cloud and the backup process starts. Your files are stored in a safe, reliable data center.

With an easy, quick search of your backups, you can find the required version of your file. Once found, you should be able to restore it either to the source storage or download it so you can speed up getting back to work.

Since Gego Cloud Backup for Google Workspace utilizes agentless cloud-to-cloud Google Workspace backup with nothing to install, to start you simply need to launch the application from the Google marketplace and configure your backup plan. Your backups will be stored in the safe, reliable and fully integrated Gego Cloud.

With a quick and easy search of your backups, you can find the required G Suite item (e.g. a file, email, event, etc.). Once found, you can restore it to another user account.

No matter which solution your business relies on, Gego Cloud Office Backup protects data created and stored in Microsoft 365 and Google Workspace in the same easy, efficient and secure way.

Backup is a traditional model that we think most people are familiar with. It’s when you have a tape drive or attached storage in your server room and you’re performing a backup on a weekly or maybe a full plus schedule. So you’re getting an archive of your data, with all these retention points, so you have daily, monthly, weekly, maybe yearly copies of your data.

You then have the ability to go back and find a specific file or folder and restore that from the archive back to your server.

Gego Cloud DRaaS gives you the ability to recover a larger range of that data, whether it’s an entire IT infrastructure or an entire server, and you can recover that to a separate facility. You can do this very quickly, too.

In most environments, we recommend people have both a backup and a DR solution. It gives you a lot of control over what you want to do. If someone deletes a spreadsheet, or it becomes corrupt, you can restore that file to the user’s folder, for instance, but with DR you will protect your entire facility from disaster, fire, or the SAN was unrecoverably corrupt. This is also considered a business continuity solution, where you can continue your daily operations from another facility.

Gego Cloud DRaaS provide a convergence between backup and DR, where we using a DR solution to replicate all of your data offsite, with the ability to pull back individual files as well.

Absolutely! The success of your disaster recovery plan depends on preparedness of people and processes as much as the backup tools used. Ideally, you should test your disaster recovery procedures every 6 months (but no less than once a year). Do not forget to amend and extend your disaster recovery plan during and after these exercises.

Disaster recovery processes take time—from the moment disaster strikes to a full recovery of operations. This period is called RTO (Recovery Time Objective). Normal business practice for single server ranges from 2 to 24 hours. A larger data center can require 24-72 hours. Restoring a whole company to regular operations could take even longer.

No, you don’t! When disaster strikes, you may not be able to locate/afford replacement hardware that is exactly the same as your current setup.

Gego Cloud DRaaS’s advanced recovery technology allows you to restore an entire system to hardware of a completely different make/model—without the usual complexities. You can even restore a physical server to a virtual machine!

Encryption is absolutely possible. Gego Cloud DRaaS include end-to-end encryption, and also WAN acceleration on it.

Apart from providing onsite and remote technical support, managed services also provide 24x7 network monitoring of your entire IT infrastructure. On top of that, our support team is also on standby 24 hours every day to address your technical queries or issues.

If your answer is a YES to the most of the questions below, you might have enough reasons to consider getting Managed Services for your business.

• Do you think that IT management is an essential component in your business and that any issue that arises could potentially bring disaster to your business continuity?

• Do you have difficulty in rectifying or finding solutions to IT issues in your business?

• Do you think that IT is not only an optional expense but rather an operational expense?

• Do you realize that the hourly cost of downtime could significantly top an IT support’s hourly rate?

• Do you struggle with managing and hiring credible IT staff with good technical knowledge?

No worries. Many of our customers have existing in-house IT staff. However, we can ease your team’s daily IT responsibilities so that they can work on more critical projects efficiently. You are also able to save cost, time and energy. Our Managed Services ranges from Basic, Essential, Pro and Premium; all with different level of managed services that can be catered well to your business. We will be able to consult you on the best plan according to your needs and budget.

Yes, you absolutely can! We prefer having prospective customers drop by our office to have an in-depth understanding of your business needs and IT concerns. You would only need to send an email to kokweng@redsun.com.my or get in touch with us via LiveChat. We’re more than happy to answer your questions.

We utilise remote management tools and a dedicated team of IT support. When “on-site” support is needed, we will help dispatch our engineering resources to your premise in accordance to the agreed upon service levels.

SSL is a protocol of standard security which builds an encrypted link between a web browser and a server. It helps safeguard all data that goes through the browser and the server. SSL also gives your website and your visitors' browser a secure environment that is free from data tempering, eavesdropping, and web forgery. When an SSL certificate is installed, your website will show a padlock icon or a green address bar on the browser.

Having an SSL certificate installed on your site gives customers confidence in knowing that their data such as credit card and personal information is secure from any tempering or abuse. Besides, it also improves your website ranking and increases more conversions.

Alpha SSL is suitable for a single domain URL, such as yourdomain.com. On the other hand, Wildcard SSL certificate secures your website URL and an unlimited number of subdomains, such as yourdomain.com, aaa.yourdomain.com, bbb.yourdomain.com and so on.

You are required to have a domain name for the purchase.

For the first time installation, you can engage with our professional support team for a one-time installation fee of RM150. This option will be offered to you in our customer portal upon ordering an SSL certificate.